Arm's Reach Concepts, Inc.
PRIVACY POLICY

 

WHAT INFORMATION WE COLLECT AND WHY:

We are committed to protecting the privacy of our customers and to providing a secure and safe shopping experience. If you have any questions at all about our policies, please contact us.

 

REGISTRATION INFORMATION

What we collect: If you choose to register with us, we collect your email address. We may also request certain demographic information. Providing such information is optional. Why we collect it: We use your email address to send you our newsletter as well as to communicate information of interest such as sales promotions, new products, and events. If at any point you wish to remove yourself from our correspondence list, you may do so by following the instructions at the bottom of each communication. Any demographic information that we collect is used in the aggregate in order to understand the make-up of our customer base and to improve our product selection and service to you. Demographic information is not tied in any way to personally identifiable information.

CHECK-OUT FORM INFORMATION

What we collect: At check-out, we collect contact information (name, address, email address, telephone number) as well as financial information (credit card number, expiration date). Why we collect it: We use this information to process and fulfill your order and to bill you for your purchase. We also use it to communicate with you about your order, such as confirming shipment, contacting you if there are problems, or following up to get feedback on our service. In addition, we use contact information and purchase history (but not financial information) in order to a provide a more personalized shopping experience, such as rewarding existing customers with special offers and alerting you to new products that you might like. Should you not wish to receive these communications, you may opt out of future notices by following the instructions to remove yourself from our correspondence list.

COOKIE

What a cookie is: A cookie is a small piece of data temporarily stored on your computer to establish a "session" and to identify you as you navigate through our site. The cookie is not connected to personally identifiable information. We use session ID cookies, which means that once the user closes the browser, the cookie terminates.Why we use cookies: We use cookies in order to keep track of what items you've put in your shopping cart. We do not link the cookie information to any personally identifiable information that you provide to us. You can control acceptance of cookies using the settings on your web browser. If you reject cookies, you may still use our site to view products and content, but you will be unable to make purchases.

LOG FILE

What we collect: Like most standard web servers, we use log files. We collect information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.Why we collect it We use this information only in aggregate form and do not link behavior to individual users or correlate it in any way with personally identifiable information. We use the information to monitor site performance and administer the site, to improve the usefulness and effectiveness of our site, to improve our product selection, and to measure the performance of marketing partners.

SHARING OF INFORMATION

We take the privacy of our users very seriously and share information only when it is connected with servicing our customers. For example we share information with third-party intermediaries such as shipping companies, credit card processing companies, and suppliers in order to process and fulfill your order. They are allowed to use your information only to perform their functions but not for any other purpose.

We will not sell your information to anyone. If you have opted-out of our email communications, we will not share that email with anyone. Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Web site.

LINKS

This Web site contains links to other sites. Please be aware that we do not control and are not responsible for the privacy practices of other sites. We encourage our users to be aware when they exit our site and to understand the privacy policies of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

SECURITY

Maintaining the security of your personal information is extremely important to us. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology. Off-line information is also protected and is accessible only to those authorized personnel for whom it is necessary to access such information.

 

NOTIFICATION OF CHANGES

If we decide it is necessary to change our privacy policy, we will post those changes to this privacy statement and to any other place we deem appropriate so that our users are always aware of what information is collected and how it is used or shared. We will use information in accordance with the privacy policy under which the information was collected unless otherwise permitted by the user.

 Arm's Reach Concepts, Inc.
TERMS AND CONDITIONS

Thank you for visiting Armsreach.com. We want your experience as our guest to be as rewarding as possible so please review these terms and conditions along with our return policy.

Website Admissions and Trademark

Co-Sleeper® Brand is a registered trademark belonging to Arm's Reach® Concepts. No portion of our store catalog or content can be copied, duplicated, reproduced or otherwise be exploited without the written consent of Arm's Reach®.

Pricing

We reserve the right to change any price at which we offer goods or services and to correct any errors in the pricing contained in our store. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old prices.

Mobile Terms of Service

Arm's Reach

Last updated: Feb. 20, 2025

The Arm's Reach mobile message service (the "Service") is operated by Arm's Reach (“Arm's Reach”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Arm's Reach’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Arm's Reach through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Arm's Reach. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559575261 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Arm's Reach mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559575261 or email support@armsreach.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.